FAQ

FAQ


This section contains answers for frequently asked questions. If you cannot find the answer for the question you are interested in, please, look for it in our Knowledge base of on our official forum.

Knowledge base



Common questions

SS IPTV is multi-purpose IPTV Player, which allows to play stream video from the internet or in local net directly on your Smart TV

SS IPTV does not render IPTV service itself. Application just allows its users to get access to the content, provided by IPTV operator (often your ISP). In case of this service is paid, all the settlements between IPTV operator and its customer are provided inmediately, without any our assistance.

Usually the ISPs, translating clean stream (not scrabled) IPTV, store playlists on their web-sites. If you cannot find it, contact the ISP's support service

The app supports several scrambling types. If your ISP uses one of them, its streams can be played in SS IPTV after agreement with us.


Playback issues

Please, make sure, your playlist is working, using IPTV Player or VLC Player on PC.

If you have webOS or Tizen TVs and your streams are multicast, the UDP to HTTP function has to be turned on in app's settings and to be set up on your router.


Other issues

Use audio-track attribute in your playlist as described here.

You must upload your playlist in "My Videos" section to see playback controls.